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Wealth Management Administrator

Job Title: Wealth Management Administrator
Contract Type: Permanent
Location: Guildford, Surrey
Industry:
Salary: £26000 - £30000 per annum + Benefits and Bonus
Reference: 10542/001_1530179128
Contact Name: Jane Paton
Contact Email: janepaton@srmrecruitment.com
Job Published: June 28, 2018 10:45

Job Description

The Wealth Management Administrator provides full support to one or more Financial Planners, Paraplanner and Investment Managers ensuring client satisfaction through direct contact with clients, while adhering to regulatory standards.

Key Responsibilities:

  • Proactively develop and maintain effective relationships with clients, colleagues and 3rd party firms
  • Processing all new business/Acquiring client valuations/Checking business packs are compliant to FCA standards

  • Provide administration service for Pensions and Investment business

  • Point of contact for all client servicing and new business queries; to research and resolve client issues timely and efficiently.

  • Preparation for client meetings and attend as and when required.
  • Process all business in accordance with required processes.
  • Request policy information from third party policy providers.
  • Coordinate and produce client valuations as part of the advice delivery process.
  • Maintain client records in accordance with internal Compliance requirements.
  • Prioritise workload to ensure all activities are timely, compliant and conducted in a manner that will meet the agreed performance standards and deliver outstanding service to clients.
  • Cover Front of House responsibilities as and when required.

Skills and Qualifications:

  • 2-5 years of operational experience within Investment/Wealth Management industry.
  • Excellent standard of education ideally with Certificate in Financial Administration (CF1)/equivalent with a desire to further development through additional qualifications.
  • Proficient IT skills in core Microsoft Office systems.
  • Organisation and prioritisation skills being able to work independently and within a team.
  • Professional telephone manner along with excellent written communication skills; to have an eye for detail.
  • Initiative - all ideas and input to the team are welcome. Use judgement and reasoning in order to propose solutions to problems.