Our client is a successful wealth management boutique, providing investment management and financial planning to private clients, institutions, trustees and charities. They are looking to expand their current team in London.
Summary of role:
This is a key client-facing role, having responsibility for client investment portfolios, client relationships and for supporting the client in engagement with our financial planners.
The role manages up to 100 clients having portfolios of £250,000 or more, following our central investment model.
The role acquires new clients, through referrals, and by pro-actively presenting our service to potential clients and to introducers such as lawyers and other professional advisers.
The role also supports our investment strategy and business plans, through input to our investment management committee and investment managers' forum.
This is a FCA regulated role (CF30), and the role holder is responsible for their compliance with regulatory and professional standards and for their ongoing technical competence and professional development.
- To maintain the highest standards of client care, professional conduct and regulatory compliance.
- Ensure that clients understand their investments, that the investments are suitable and that performance reviews, risk profile reviews and other client servicing activity happens at the right intervals and is conducted to the highest standards.
- Deal with any ad hoc client requirements and ensure that clients maintain the highest levels of satisfaction with our service.
- To manage client portfolios to the highest standards.
Ensure that client assets are allocated to an appropriate mandate and investment model, and that any model changes are immediately implemented.
Monitor the tax implications of portfolios as agreed with clients, particularly for CGT, and ensure that these are considered when making portfolio changes; review any model exceptions which arise with the Head of Investment Strategy to agree any appropriate deviations from the model.
Liaise with Financial Planning colleagues to ensure that clients are offered appropriate advice in relation to areas such as IHT planning, pensions, succession planning and protection.
- To acquire new clients and AUM.
Grow the number of clients served by recruiting new clients through referrals, personal networking and by making presentations to professional firms such as lawyers.
Respond to new enquiry leads generated by the firm, converting them to become new clients.
Grow AUM by encouraging clients to bring more assets to the firm, through doing an excellent job and by identifying specific opportunities such as ISAs and SIPPs.
Provide input to the investment management process, by way of insights and suggestions shared with the investment management committee.
Maintain close working relationships with colleagues in operations, compliance and other support areas, to ensure that client servicing is maintained efficiently, consistently and safely.
Identify opportunities for process improvement and share these either directly with the relevant area or through meetings such as the investment managers' forum.
Immediately escalate any potential compliance, operational or reputational risks to a member of the executive committee.
Share knowledge and insight with colleagues and foster a collegiate team culture across the firm.