Group Risk & Health Co-ordinator

Job Title: Group Risk & Health Co-ordinator
Contract Type: Permanent
Location: Addlestone, Surrey
Salary: £20000 - £22000 per annum + Benefits
Reference: 10590/001_1534848018
Contact Name: Jane Paton
Contact Email:
Job Published: August 21, 2018 11:40

Job Description

Job Summary:

Working in a team of 6, the role is to provide administrative support to our Partners, and Group Risk & Healthcare Advisers, to help manage an existing portfolio of group risk & healthcare clients.

The role holder will also be required to provide administrative support to other team members to manage the schemes for a number of certain key clients.

The role holder will need to be highly numerate, personable, very conscientious and extremely thorough. Most important is a strong desire to do an excellent job, to get things right first time and to have a naturally excellent customer services ethic.

Main Duties:

  • Provide administrative support to help the management of group risk & healthcare scheme portfolio's for a range of corporate clients.
  • Provide administrative support to other team members with the management of certain key clients.
  • Assisting with GR&HC queries from employers
  • Collating quotes from insurers and summarising for the GR&HC Adviser.
  • Completion of business submissions, ensuring they are compliant and completed promptly.
  • Managing the invoicing process, including chasing unpaid invoices and liaising with our Finance Team where necessary
  • Answering and dealing with inbound calls from clients, employees and benefit providers.
  • Maintain our internal databases to the required standard.
  • Be responsible for the administration of the benefits for a range of clients, which would include:

Review of accounts issued by insurers

Management of underwriting

Internal business submission

  • To participate in appropriate company and departmental training, competence and development initiatives, including any internal licensing requirement.

Experience Required:

  • Proven track record working in a client focused administrative role
  • Previous administrative experience within Insurer, Employee Benefit Consultancy or IFA environment.
  • High attention to detail and follow through.
  • Good knowledge of Microsoft Excel, Word and Outlook.
  • Excellent telephone manner.

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